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Work Experience
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NAVWAR Assistant Contract Tech. Rep.
- Redhorse corp. - San Diego, CA
- 888-445-8010
- February 2022 - Today
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- - The first line of support for end users
- - Fix or escalate issues as required to the correct authority for resolution
- - The ACTR performs routine office IT functions managing mechanical and printer supplies
- - Assisting with connectivity to and troubleshooting networked systems and Video Teleconferences
- - This includes setting up new accounts
- - Managing users accesses
- - Uses the building badging system to grant access to appropriate personnel Assist with transition to Office 365 and Navy Flank Speed as required.
- - Leading role on Junior level tasks/projects
- - Supports the customer performing moderately complex tasks on a routine basis.
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- - Project manager for NAVWAR tech refresh
- - Replacing 4010+ computers within a 1 year time-frame
- - Manage warranties with HP Federal
- - Coordinating orders and returns for old leased hardware
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NMCI Field Service Technitian
- Super Systems Inc - San Diego, CA
- 757-399-3000 - info@supersystemsinc.com
- June 2021 - Feburary 2022
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- Ohm Systems, Inc - San Diego, CA
- 215-675-2766 - info@ohmsysinc.com
- February 2021 - June 2021
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- - Performed layer 1 network troubleshooting; windows netsh firewalls, 802.1x Authentication issues, and cable and port issues.
- - Performed hardware troubleshooting and replacements; replacing laptop motherboards, displays, cpus, ram, and peripherals.
- - Performed software troubleshooting using event viewer, task manager, and command prompt. By uninstalling and reinstalling or reconfiguring.
- - Worked with network printers, voip's, and video telecommunication devices.
- - Worked face to face with customers, managing my time between calls and work orders.
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NMCI Help Desk Technitian
- Apex Systems - Coronado, CA
- 619-757-1646
- September 2019 - September 2020
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- - Performed remote troubleshooting: windows cmd, winrs, rdc, winrs. Fixing software issues
- - Performed administrative Tasks: create active directory accounts and verifying identity to unlock accounts.
- - Walked users through diagnosing network issues over the phone or escalated issue to field services
- - Fixed users email issues; server mappings, proxy email addresses, shared emails, and outlook related issues.
- - Moved users profiles from one domain to another and moved users files along with it.
- - Fixed account related issues; id to user mismatch and wrong display name.
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Warehouse receiver
- Ababa Bolt - El Cajon, CA
- 619-440-1781
- May 2019 - August 2019
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- - Verified that all parts came in off the packing slip
- - Rejected parts that were damaged and sent back to manufacturer
- - Sort and add parts into the tracking system
- - Put parts away in appropriate areas
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Warehouse packer
- Ababa Bolt - El Cajon, CA
- 619-440-1781
- October 2017 - September 2018
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- - Find which parts need more stock on shelves
- - Split out parts by count or weight
- - Verified and marked appropriate compliance such as RoHS
- - Operated forklifts and scissor lifts
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Motor Vehicle Trasport Operator
- California Army National Guard
- 760-607-8574
- September 2018 - Today
- Rank/Grade - Specialist / E-4
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- - 88M - Motor Transport Operator
- - Neccesarry to hold secret clearence and keep all cyber security certifications up to date.
- - June 2020 - Protected and defended the Los Alamitos police department and Six Flags Magic Mountain during the rios cause by BLM movement that caused rioting in the streets.
- - September 2020 - Worked with Cal-Fire in Chico, CA and Alderpoint, CA to cut fire lines to prevent the spread of fires during the August Fire Complex fires.
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